Here are eight pieces of advice from the physician respondents.
1. Empower staff to solve problems and make decisions.
2. Treat staff with respect.
3. Do not micromanage staff.
4. Lead by example and maintain a positive attitude.
5. Pay staff well, provide good benefits and incentives, and have staff parties.
6. Be patient, courteous and caring.
7. Praise staff often.
8. Take care of problems while they are still minor.
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.