Dr. Cole will be speaking at the Becker’s 16th Annual Future of Spine + The Spine, Orthopedic and Pain Management-Driven ASC Conference. To learn more and register, click here.
Question: What makes a patient’s experience great in an outpatient setting?
Dr. Dustin Cole: Tips and resources include:
• Clear communication between treatment, including surgeons, primary care physicians and supports staff, along with ease of patient access to this information
• Tailored preoperative education and expectation setting
• Postoperative follow up calls to supplement office visits
Q: What tools can surgery centers utilize and adopt to improve a patients experience?
DC: In addition to communication and education, surgery centers can leverage IT solutions to enhance patient communication, access to education resources and care team communications.
More articles on outpatient spine:
Dr. Mark Adams performs Michigan’s 1st coflex procedure in ASC: 4 things to know
Dr. Kingsley Chin completes ACDF procedure in record time: 4 observations
4 trends of spine surgeries performed in hospital outpatient centers vs. ASCs
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.