Here are five ways:
1. Review the patient’s medical record prior to sitting down with the patient.
2. Maintain eye contact and greet patients warmly.
3. Provide patients an overview of the appointment. If you only have 15 minutes for the appointment, tell your patient you have this time available and open the floor for them to discuss pressing concerns.
4. Go through your patients’ concerns, and ask them for a copy of their concerns if they have a hard copy of a list. Ensure the patient writes permission for you to scan the paper for the medical record.
5. Ask the patient to book a double appointment if additional time is needed.
More healthcare news:
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Analysts give AmSurg price target of $94.33 — 3 notes
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
