Hospitals' patient satisfaction scores are associated with lower readmission rates, while clinical measures had no relationship with readmission rates, according to a report by Press Ganey Associates.
The report, "The Relationship Between HCAHPS Performance and Readmission Penalties," is the first in a series of studies that will examine aspects of patient experience.
Click here to read the full story on patient satisfaction and readmissions in Becker's Hospital Review.
The report, "The Relationship Between HCAHPS Performance and Readmission Penalties," is the first in a series of studies that will examine aspects of patient experience.
Click here to read the full story on patient satisfaction and readmissions in Becker's Hospital Review.
