England-based University of Cambridge researchers examined whether longer general practitioner appointments yielded higher patient satisfaction, according to Cambridge News. The Royal College of GPs recommends consultations of at least 15 minutes.
The study included 440 GP consultations in 13 GP practices throughout England. The length of consultations ranged between two minutes and 15 seconds to more than 20 minutes. Researchers collected patient questionnaires.
The National Institute for Health Research funded the research, which the British Journal of General Practice published.
Here are four observations:
1. The researchers found no correlation between consultation length and patient experiences, including overall communication; trust and confidence; and overall satisfaction.
2. The study revealed some patients reported greater satisfaction levels following short consultations.
3. The researchers noted, however, longer consultations may be necessary to optimize clinical effectiveness and patient safety.
4. Further research is needed for patient appointments involving multiple complex conditions.
