12 Statistics on Patients and Communication in Ambulatory Care

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The following statistics on healthcare communication are from the Agency for Healthcare Research and Quality's Medical Expenditure Panel Survey 2009, included in the agency's 2012 National Healthcare Disparities Report.

Proportion of ambulatory patients who reported poor communication with health providers (2009):

White

Poor — 14.0 percent

Low-income — 10.8 percent

Middle-income — 8.6 percent

High-income — 5.9 percent

Black

Poor — 17.8 percent

Low-income — 12.1 percent

Middle-income — 10.2 percent

High-income — 8.4 percent

Hispanic

Poor — 18.3 percent

Low-income — 12.7 percent

Middle-income — 13.2 percent

High-income — 9.0 percent

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