OnDemand Webinars

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Explore and register for webinars on your preferred topic by clicking below. Certificates of attendance are available for self-reporting CE credits upon request.


Infusion centers are under pressure. Rising volumes, bottlenecked schedules and uneven chair utilization strain operations and frustrate patients. At Northwestern Medicine, leaders reengineered infusion throughput across multiple sites using data science, stakeholder alignment and workflow recalibration. The result? A systemwide…

On Demand

Presented by:

Presented by
Presenter:
  • Bizhan Shahpar, Program Manager of Performance Improvement at Northwestern Medicine

The health care landscape is evolving rapidly, creating opportunities for hospital and health system executives to drive meaningful change. By addressing workforce dynamics, managing costs, adapting to shifting reimbursement models, and leveraging groundbreaking technology, leaders are positioned to transition from…

On Demand

Presented by:

Presented by
Presenters:
  • Lisa Fry, Chief Strategy and Innovation Officer, SCP Health Moderator
  • Jonathan Schiller, President and CEO, Garnet Health
  • Chris Moore, COO, Ascension Saint Thomas Health System
  • Chris Glenny, SVP, Group Operations, CHRISTUS Health

Improving patient outcomes isn’t just a clinical issue — it starts with operational decisions. In this session, Cone Health, MaineHealth and Carilion Clinic will share how they’ve redefined OR scheduling, staffing and care coordination to drive measurable improvements in care…

On Demand

Presented by:

Presented by
Presenters:
  • Vi-Anne Antrum, DNP, MBA, RN, NEA-BC, CENP, FACHE, Senior Vice President & Chief Nursing Officer, Cone Health
  • Omar Hasan, MD, MPH, FACP, Chief Quality Officer, MaineHealth
  • Rawle Tony Seupaul, MD, Executive Vice President and Chief Physician Executive, Carilion Clinic
  • Susan Grant, DNP, RN, NEA-BC, FAAN, Chief Clinical Officer, symplr

Burnout, turnover, disengagement — health systems are losing staff before they’ve had a chance to thrive. At OSF HealthCare, leaders realized that traditional onboarding models weren’t enough. So they reimagined the experience. In this exclusive session, OSF’s HR team will…

On Demand

Presented by:

Presented by
Presenters:
  • Michele Wyss, Director of HR Operations, OSF HealthCare System – Human Resources
  • Mike Vipond, Head of Healthcare Provider Go-to-Market, ServiceNow

Most health systems still rely on outdated communication workflows that frustrate patients and overextend staff. Calls go unanswered, wait times grow and teams can’t keep up. These breakdowns are more than operational. They directly impact access, satisfaction and care continuity.…

On Demand

Presented by:

Presented by
Presenter:
  • John Poli, Industry Principal, Healthcare, RingCentral

RCM leaders are being asked to do more with less — while the stakes keep rising. As workforce shortages persist and reimbursement complexity grows, the promise of AI and automation is more relevant than ever. Yet many health systems continue…

On Demand

Presented by:

Presented by
Presenters:
  • Sandy Lood, VP of Revenue Cycle, Cottage Health
  • Christine Fontaine, Solution Strategist, WaystarPresident

As infusion therapy becomes more complex, health systems face growing challenges, from payer navigation to care access and leakage. But leaders from Corewell Health and Bon Secours Mercy Health are reenvisioning their infusion strategies to improve patient experience, ease provider…

On Demand

Presented by:

Presented by
Presenters:
  • Amanda Gordon, PharmD, MS, Vice President, Ambulatory Pharmacy, Bon Secours Mercy Health
  • Jason McCarthy, PharmD, Senior Vice President, Chief Pharmacy Officer, Corewell Health
  • Dale Drizd, PharmD, Managing Director, Visante

After a volatile year for healthcare transactions — marked by regulatory headwinds, rising capital costs and strategic pivots — 2025 is shaping up to be a defining year for M&A across healthcare. Drawing on insights from top deals and industry…

On Demand

Presented by:

Presented by
Presenters:
  • Taryn Nasr, ASA, CVA, Director, VMG Health
  • William Teague, CFA, CVA, Managing Director, VMG Health

Despite years of investment, many health systems aren’t seeing the outcomes or cost savings promised by value-based care (VBC). The missing link? Interoperability that goes beyond check-the-box compliance to deliver real-time, high-quality clinical data that’s actually usable at the point…

On Demand

Presented by:

Presented by
Presenter:
  • Ruben Nazario, MD, Medical Director of Clinical Informatics, Availity

Without strong clinical leadership, hospitals risk fractured care delivery, disengaged staff and slower response to crises. More health systems are closing these gaps by building robust clinical leadership pipelines — empowering front-line physicians to lead change, improve outcomes and strengthen…

On Demand

Presented by:

Presented by
Presenter:
  • Sergio Zanotti, MD, FCCM, Chief Medical Officer, Critical Care, Sound Physicians
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