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Process Improvement

Springhill Medical Center faced familiar challenges: delayed discharges, limited visibility into length of stay targets and growing pressure on inpatient capacity. But in just two months, the hospital turned things around. This on-demand webinar shares Springhill’s full playbook — a…

On Demand

Presented by:

Presented by

Presenters

Sharon Barnicle, RHIA, CRCR

Executive Director, Revenue Cycle Springhill Medical Center

Women in healthcare leadership continue to face outsized challenges — from implicit bias to unequal expectations. However, it’s become clear that when women occupy the C-suite, quality, culture and financial performance all benefit. In this session — led by Becker’s…

Sep 18, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Maureen Bell, MD

Physician Director, Health Equity, Vituity

Carla C. Braxton MD, MBA, FACS

CMO, CQO, Surgical Intensivist, Houston Methodist West and Continuing Care Hospitals, Director, Physician Professional Development, HMPO

Elissa Charbonneau, DO

Chief Medical Officer, Encompass Health

Angela Ward, RN, MBA, MSN, CPHQ, CPPS, FACHE

VP Quality, Patient Safety, Regulatory and Accreditation, Performance Improvement, Presbyterian Healthcare Services

Lily Henson, MD

CEO, Piedmont Augusta Hospital

Molly Gamble

Vice President of Editorial, Becker's Healthcare

For many hospitals, every investment faces the same scrutiny: Does it expand access, improve outcomes, and keep the bottom line intact? For Cook County Health, saying yes to robotic-assisted surgery did all three. On Aug. 11, join two leaders who…

Aug 11, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Craig Williams

Executive Chief Operating Officer, Cook County Health

Alex Sauper, MD, FACS

Medical Director of Robotics, Cook County Health

Healthcare’s digital front doors often fall short — disjointed portals, unanswered messages and lack of continuity frustrate patients and staff alike. Without a connected experience, satisfaction scores dip and trust erodes. In this webinar, healthcare experts will explore how AI…

Aug 21, 2025 12:00 PM - 1:00 PM America/Chicago

Presented by:

Presented by

Presenters

Kenny Bloxham

Global Healthcare CX Director, Webex Customer Experience Solutions

Emma Scudder

Healthcare Business Development Director, Cisco

Stefan Zeindenberg

Solutions Engineer, AI Incubation, Webex by Cisco

ORs and endoscopy suites face growing demands. Not only have surgical volumes rebounded, health systems are expanding — leaving clinicians rotating between multiple locations with different tools, protocols and expectations. This environment increases risk, burnout and delays. In this panel…

Aug 20, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Wes Scruggs

Vice President, Corporate Accounts, Ambu

Carrie Maloney Robertshaw, DNP, MSN, RN, NEA-BC, FACHE

Chief Operating Officer, Kaiser Permanente, Vallejo Medical Center

Donna Berizzi, DNP, RN, OCN, NEA-BC

Associate Chief Nursing Officer, Cancer Service Line, Johns Hopkins Medicine – Sidney Kimmel Comprehensive Cancer Center

Josephine Class

VP of Surgical Services, Nuvance Health

Katrina Wojciechowski, MS, PA, VP

Associate Chief Operating Officer, Rochester General Hospital

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Baptist Health Medical Center-North Little Rock (Ark.) faced the same squeeze many hospitals feel today — rising volumes, longer waits and overworked staff. Instead of adding more physical space or people, hospital leaders looked to solve these issues with an…

Aug 5, 2025 1:00 PM - 2:00 PM America/Chicago

Presented by:

Presented by

Presenters

Cody Walker

President of Baptist Health Medical Center–North Little Rock

The health care landscape is evolving rapidly, creating opportunities for hospital and health system executives to drive meaningful change. By addressing workforce dynamics, managing costs, adapting to shifting reimbursement models, and leveraging groundbreaking technology, leaders are positioned to transition from…

On Demand

Presented by:

Presented by

Presenters

Lisa Fry

Chief Strategy and Innovation Officer, SCP Health Moderator

Jonathan Schiller

President and CEO, Garnet Health

Chris Moore

COO, Ascension Saint Thomas Health System

Chris Glenny

SVP, Group Operations, CHRISTUS Health

Burnout, turnover, disengagement — health systems are losing staff before they’ve had a chance to thrive. At OSF HealthCare, leaders realized that traditional onboarding models weren’t enough. So they reimagined the experience. In this exclusive session, OSF’s HR team will…

On Demand

Presented by:

Presented by

Presenters

Michele Wyss

Director of HR Operations, OSF HealthCare System – Human Resources

Mike Vipond

Head of Healthcare Provider Go-to-Market, ServiceNow

Most health systems still rely on outdated communication workflows that frustrate patients and overextend staff. Calls go unanswered, wait times grow and teams can’t keep up. These breakdowns are more than operational. They directly impact access, satisfaction and care continuity.…

On Demand

Presented by:

Presented by

Presenters

John Poli

Industry Principal, Healthcare, RingCentral

Exceptional patient experiences don’t happen by chance. They’re the result of leadership decisions, empowered staff and a culture that makes every interaction count. In this live panel, healthcare leaders will share how they’re turning strategy into sustained patient connection —…

Jul 18, 2025 11:00 AM - 12:00 PM America/Chicago

Presented by:

Presented by

Presenters

Dr. Christine Cattaneo

Regional Medical Director, Anesthesiology, TeamHealth

Julie Oehlert

Chief Experience and Brand Officer, ECU Health

John Voight

Vice President, Chief Nursing Officer, Memorial Hermann

Dr. Angel McCullough

Chief Nursing Officer, Trinity Health Mid Atlantic

Kapri Ames

Vice President, Chief Nursing Officer IU Health

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