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Process Improvement

Health systems don’t have the luxury of building their way out of capacity constraints. WakeMed didn’t — and still boosted prime-time surgical access and throughput by double digits. In this session, WakeMed’s Chief Medical Officer Charles Harr, MD, shares how…

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Charles D. Harr, MD, MBA

Rear Admiral, MC, SHCE (Ret.), CMO/Executive Healthcare Strategist, WakeMed Health

In the One Big Beautiful Bill era, capacity is no longer an operational detail — it’s a financial imperative. Hospitals that can’t quickly adjust capacity, shorten stays or match resources to fluctuating demand face real financial threats, including margin erosion…

Dec 3, 2025 1:00 PM - 2:00 PM America/Chicago

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Presenters

Peter Pronovost MD, PhD, FCCM

Chief Clinical Transformation Officer, University Hospitals

Shanthi Margoschis MSN, DHA, LSSBB, CPHQ, NEA-BC, CEO

Sutter Auburn Faith Hospital

Chris Van Gorder, MPA, FACHE

President and Chief Executive Officer at Scripps Health

Mohan Giridharadas

Founder & CEO, LeanTaaS

As health systems pivot toward proactive care, the focus is shifting from disease management to personalized wellness. But making that shift isn’t easy — it demands new tech, new mindsets and new ways of defining value. Join executives from Vituity,…

Nov 20, 2025 12:00 PM - 1:00 PM America/Chicago

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Presenters

Andrew Smith

Chief Operations and Business Officer, Vituity

Liz Kearney

Senior Director of Precision Health, UW Health

Enitza D. George, MD, MBA, MSAI

Associate Professor and Chair, Department of Family and Community Medicine, Chief Population Health Officer, University Hospital at Downstate

Bobbie Kumar, MD, MBA, FAAFP

Director, Clinical Transformation, Vituity and Director & Co-founder; MOOV Health & Wellness

Healthcare operations are riddled with delays and inefficiencies from outdated processes and fragmented systems. The result? Higher risk, lower productivity and rising costs across the enterprise. Synergy Orthopedics and others decided that patchwork fixes weren’t enough. They turned to secure…

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Sarah Galyon

Senior Director of Healthcare Solutions, Intellistack

Sarah Staley

Director of Billing Operations, Synergy Orthopedics

OR inefficiency doesn’t always look like downtime. It often hides in missed opportunities, such as unused blocks, delayed scheduling and reactive processes. At Inova, released OR time meant lost revenue, surgeon frustration and underused resources. Emails and spreadsheets weren’t keeping…

Nov 13, 2025 11:00 AM - 12:00 PM America/Chicago

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Presented by

Presenters

Kelly Connolly, MHSA, PMP

Senior Director of the Surgery Service Line, Inova

Jane Yang, MHA

Director of Operations, Perioperative Services Surgery Service Line Administration, Inova

Caity Butler, MSN, RN, CNOR

Manager of Centralized Scheduling, Inova

Thomas Brehmer

Client Outcomes Manager, LeanTaaS

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What happens when you take the #1 integrated EHR, practice management and RCM for GI,1 add ModMed’s patient communication solutions, and supercharge all of that efficiency with AI? You get more speed, more support and better results. Want to see…

Nov 13, 2025 11:00 AM - 12:00 PM America/Chicago

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Jason Sugar, MD

Lead Gastroenterologist, ModMed

Allison Gavin

Product Owner, ModMed

Erika Patitucci

Lead Solutions Engineer, Klara

Michael Arcello

Product Owner, CSPO, CSM

Service lines are central to hospital strategy but too often, decisions about them rely more on gut instinct than evidence. The result? Fragmented strategies, siloed operations and inconsistent performance. Join healthcare leaders to explore how to reframe service lines as…

Nov 14, 2025 12:00 PM - 1:00 PM America/Chicago

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Presenters

Michelle Kannapel

System Vice President, Strategy & Growth, Norton Healthcare

Rebecca Limestall

Principal, Intelligence, Sg2

Janelle Kwan

Associate Principal, Intelligence, Sg2

Missed voicemails. Delayed escalations. Disconnected channels. For many health systems, communication breakdowns are at the root of care delays, clinician frustration and compliance risk. In this on-demand session, two industry leaders share how AI is helping health systems get ahead…

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John Poli

Industries Principal, Healthcare, RingCentral

Mike Stowe

Senior Director, Developer Product Marketing, RingCentral

Traditional consultants deliver reports and recommendations — then leave hospitals to figure out the rest. It’s a model that’s falling short in today’s healthcare environment. That’s why hospitals are shifting toward co-managed partnerships. These models embed clinical and operational leaders…

Nov 18, 2025 11:00 AM - 12:00 PM America/Chicago

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Presented by

Presenters

John Birkmeyer, MD

President, Medical Group, Sound Physicians

Roberta Luskin-Hawk, MD

Regional President, Sound Physicians

Melissa Buchner-Mehling, MD, CHCQM, CPHYADV, FABQAURP

Associate Chief Medical Officer, Sound Physicians

In times of stress or transformation, open and honest communication becomes the cornerstone of team cohesion, collaboration, and trust. This session examines the real risks of poor communication and outlines a clear, practical path toward transparency, consistency, and openness at…

Oct 22, 2025 1:00 PM - 2:00 PM America/Chicago

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Presenters

Alberto Hazan, MD, MBA

s the Senior Vice President of Envision Physician Services for the West Division and has been a practicing emergency physician for more than 18 years. He is the author of over 40 medical articles and seven novels, including Dr. Vigilante, the #1 bestselling medical thriller soon to be adapted into a television series.

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