Process Improvement

Sanford Health — the nation’s largest rural health system, serving more than 2 million patients across the upper Midwest — has taken a deliberate, organization-wide approach to clinician well-being by investing in relationships, leadership development and a culture of listening.…

Inpatient care represents a small share of encounters but drives outsized costs, eroding margins and putting pressure on both patients and health systems. By empowering physicians with in-workflow decision support and a shared framework for clinical value, the organization drove…

Health systems no longer experience episodic disruption. Today, disruption is continuous, overlapping and accelerating faster than traditional leadership models were designed to handle. Labor pressure, reimbursement uncertainty, AI acceleration, partnership complexity and changing consumer expectations are colliding at once. This…

Emergency departments often set the pace for the entire hospital. When admitted patients board for hours, the downstream effects strain staffing, delay discharges and erode capacity. University Health is addressing this challenge by strengthening the connection between ED operations and…

OR inefficiencies are a known drain on resources — but many hospitals still struggle to drive sustainable change. In this live panel, physician executives from WakeMed, Lee Health and Cone Health share what it really takes to transform surgical services…

Inpatient care makes up just 7% of healthcare encounters but drives disproportionate costs and contributes to rising financial strain, even bankruptcy for patients. Low value care erodes hospital margins yet is difficult to define. Ardent Health launched a systemwide initiative…

Traditional consultants deliver reports and recommendations — then leave hospitals to figure out the rest. It’s a model that’s falling short in today’s healthcare environment. That’s why hospitals are shifting toward co-managed partnerships. These models embed clinical and operational leaders…

As patient volumes surged, Sarasota Memorial Health Care System faced growing pressure to maintain throughput and discharge efficiency — without added resources. In this on-demand webinar, leaders from the top-ranked system share how they used AI-enabled automation to predict discharge…

Health systems are under renewed pressure to embed equity across the patient journey. For non-English-speaking populations, language access is a critical piece but often underfunded, disconnected and reactive. At Intermountain Health, Lehigh Valley Health Network and LCMC Health, that’s changing.…

When surgical operations span 13 hospitals, fragmentation shows up fast: misaligned metrics, inconsistent workflows, disconnected schedules and underused ORs. MultiCare Health System tackled this challenge systemwide with a new approach — one that enabled 3,200 additional surgical cases in one…