Here are three points:
1. Dr. Hemphill suggests a more holistic approach when trying to fix the healthcare system, such as understanding medical professionals are humans and humans make mistakes.
2. Dr. Hemphill compared this idea to the car industry, which accounts for human flaws by creating seatbelts, airbags, rumble strips and guardrails.
3. Dr. Hemphil said it’s important to create a culture of safety where people are willing to talk about their mistakes and be accountable for them, as well as suggesting a team approach where patients and their families are partners in healthcare.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.