Study: Patient Satisfaction Tied Closely to Readmission Rates

Hospitals’ patient satisfaction scores are associated with lower readmission rates, while clinical measures had no relationship with readmission rates, according to a report by Press Ganey Associates.

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The report, “The Relationship Between HCAHPS Performance and Readmission Penalties,” is the first in a series of studies that will examine aspects of patient experience.

Click here to read the full story on patient satisfaction and readmissions in Becker’s Hospital Review.

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