The New York State Dept. of Financial Services outlined how physicians, insurers and hospital practices contributed to more than 2,000 out-of-network billing complaints received in-state from patients last year. Among the solutions proposed by the department is increasing nonparticipating physicians’ responsibility of clearly informing a patient of their out-of-network status. The report also suggests simplifying the out-of-network claims submission process and making it available online.
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