Patients, physicians at outpatient clinics dissatisfied with EHRs: 3 key study facts

New research published in the Journal of the American Medical Informatics Association found EHRs left both patients and physicians unsatisfied in outpatient settings.

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Researchers collected data from four surveys given to physicians, mid-level providers and non-clinical staff when EHRs were implemented at outpatient OB/GYN practices.

Here are the details to know:

1. Physicians at outpatient OB/GYN practices were less satisfied with EHRs when they affected work processes.

2. Patient satisfaction dropped during EHR installation and didn’t increase after implementation.

3. Outpatient OB/GYN providers were more satisfied with their access to information from the perinatal triage unit.

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