The C-CAT includes surveys to gauge how effective and patient-centered communication is among staff members, to adult and pediatric patients (also available in Spanish) as well as among leadership.
Download the surveys (PDF) for use in your facility.
Note: View our database providing 150 reports that link to free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.
Related Articles on Communication:
Interruptions, Lack of Team Familiarity Linked to Increased Risk of Miscommunication During Surgery
Patient Safety Tool: WHO Collaborating Centre’s 9 Patient Safety Solutions
A New Quality Tool for Anesthesia Departments
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.