However, the ratings do reflect a patient’s overall impression of care in the facility, including a patient’s quality of interaction with the physical setting of the center and everyone associated with it — administrators, staff and clinicians
“Patient experience surveys provide critical intelligence for hospitals, plans and practices as you work to improve patient outcomes,” wrote Dr. Gruman. “These scores indicate to you whether is it remotely likely that those of us treated in your facility by your clinicians will be willing to risk joining in the effort to end our discomfort and return us to a life without illness. And they show you where to target your efforts to increase that likelihood.”
Related Articles on Business Office / Accounting / HR:
Specialists See Decline in Income Since 2010, Survey Says
Physicians Using More Healthcare Apps Than Ever
Medical Web Technologies Passes One Million Patient Milestone
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.