Louis Stokes VA Medical Center Cited for Deficiencies

Louis Stokes VA Medical Center in Cleveland has been cited by the VA Office of Inspector General for deficiencies.

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The OIG inspected the hospital following a complaint that alleged a biopsy technique and delay in treatment contributed to enlargement of a cutaneous squamous cell carcinoma lesion, affecting a patient’s prognosis and necessitating extensive surgical treatment and follow-up.  

While the OIG did not find that the biopsy technique contributed to the lesion enlargement, the OIG did find that a delay in scheduling the patient’s dermatology clinic appointment occurred, though the delay did not contribute to the patient’s affected prognosis.

As a result, the OIG found the VA hospital did not adhere to requirements for:

1.    Outlining procedures for contacting patients to schedule an appointment
2.    Scheduling consults within the timeframe established by VHA
3.    Defining timeliness of response from dermatology service regarding consult requests

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