The survey of more than 400 physicians found that only 27 percent encourage patients to use mobile health apps in order to become more active in managing their health, while 13 percent “actively discourage” it. The majority of physicians (64 percent) felt that health apps may make patients “too independent.”
By contrast, of more than 1,000 patients surveyed for the study, half said that they believe mobile technology will significantly improve healthcare. Nearly 60 percent said the use of mobile health technology has replaced or decreased their visits to physicians.
“Consumers are now empowered with information on price, services, wait times, and quality, so they start making decisions like they would in any other marketplace,” said Christopher Wasden, PwC global healthcare innovation leader.
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