HealthGrades studied patients’ responses to communication-related questions on the Hospital Consumer Assessment of Healthcare Providers and Systems survey. The results showed hospitals whose patients rated them in the bottom 10 percent for nursing communication had an average of 27 percent more overall medical errors than hospitals that were rated in the top 10 percent.
Click here to read the full story in Becker’s Hospital Review on communication.
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.