What makes it great: Opened in June 2000, this two-OR, AAAHC-accredited center has five physician-owners/utilizers. “The collegiality of the physicians with the entire staff creates an atmosphere of teamwork that cannot be beat,” says Joyce Deno, of Regent Surgical Health, which is the Center’s corporate partner and manager. And the numbers demonstrate that: Employee satisfaction is 88.8 percent, and patient satisfaction rates 98 percent (as reported to CTQ).
“The entire healthcare team four RNs, two surgical techs, four business office personnel and one administrator share the everyday stresses of providing patient care with the fun of semiannual social events,” says Ms. Deno. “The members of the team care about each other on a personal level. All this has come together in an environment of hardworking individuals committed to a common focus of excellence.”
