Here are the 20 regional hospital markets with the 10 lowest and 10 highest average patient satisfaction rates, based on the average of the 10 metrics mentioned above:
1. Mason City, Iowa — 77.6 percent
2. Houma, La. — 77.17 percent
3. St. Cloud, Minn. — 76.97 percent
4. Monroe, La. — 76.56 percent
5. Topeka, Kan. — 76.29 percent
6. Tupelo, Miss. — 76.27 percent
7. Bryan, Texas — 76.2 percent
8. Dubuque, Iowa — 75.68 percent
9. Rapid City, S.D. — 75.67 percent
10. Bangor, Maine — 75.45 percent
1. Manhattan, N.Y. — 58.84 percent
2. Takoma Park, Md. — 59.75 percent
3. Bronx, N.Y. — 59.75 percent
4. Chicago — 61.25 percent
5. Newark, N.J. — 62.11 percent
6. Fort Myers, Fla. — 62.7 percent
7. Paterson N.J. — 62.75 percent
8. East Long Island, N.Y. — 62.85 percent
9. Ocala, Fla. — 62.88 percent
10. Chico, Calif. — 62.88 percent
At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.
