Here are four questions to ask before hiring a case manager through a third party (such as an insurer or health system) to your practice or surgery center, according to an American Medical News report.
1. Is the practice big enough or have enough eligible patients to keep the case manager busy?
2. What are the case manager’s specific duties?
3. How does the case manager’s role fit the practice’s overall mission, vision and values?
4. How much control will the practice have over the case manager’s work?
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