Here are the 20 regional hospital markets with the 10 lowest and 10 highest average patient satisfaction rates, based on the average of the 10 metrics mentioned above:
1. Mason City, Iowa — 77.6 percent
2. Houma, La. — 77.17 percent
3. St. Cloud, Minn. — 76.97 percent
4. Monroe, La. — 76.56 percent
5. Topeka, Kan. — 76.29 percent
6. Tupelo, Miss. — 76.27 percent
7. Bryan, Texas — 76.2 percent
8. Dubuque, Iowa — 75.68 percent
9. Rapid City, S.D. — 75.67 percent
10. Bangor, Maine — 75.45 percent
1. Manhattan, N.Y. — 58.84 percent
2. Takoma Park, Md. — 59.75 percent
3. Bronx, N.Y. — 59.75 percent
4. Chicago — 61.25 percent
5. Newark, N.J. — 62.11 percent
6. Fort Myers, Fla. — 62.7 percent
7. Paterson N.J. — 62.75 percent
8. East Long Island, N.Y. — 62.85 percent
9. Ocala, Fla. — 62.88 percent
10. Chico, Calif. — 62.88 percent
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