Question: What trends do you predict in the healthcare supply chain industry in the coming years?
Jeff Berman: We predict healthcare organizations will make significant supply chain investments over the next three to five years. The main drivers of this investment include the ability to navigate increasing merger and acquisition activity and operate more strategically and at a higher level of capability.
Much of the investments will be on new operating model designs, implementing enterprise resource planning cloud suite platforms and optimizing processes. Key objectives will be to transform to more center-led sourcing and procurement, establish artificial intelligence-driven insights for faster decision-making, utilize digitized and mobile inventory control and integrate supply management and governance.
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