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Patient experience and satisfaction are critical to patient loyalty, name recognition and quality of care. Although patients' perceptions of experience may seem difficult to quantify, the Hospital Consumer Assessment of Healthcare Providers and Systems captures data that can help hospitals…

Written by Leigh Page   Congressional Republicans have introduced a bill that would repeal the mandate in the healthcare reform law requiring states to expand their Medicaid rolls starting in 2014, according to a release by the House Energy and…

100 Best Places to Work in Healthcare Becker’s ASC Review/Becker’s Hospital Review has announced its list of the “100 Best Places to Work in Healthcare.” Click to continue » 12 Best Practices for Hospitals Great Places to Work It is…

The following article was originally published in Preventing Infection in Ambulatory Care, the quarterly e-publication from the Association for Professionals in Infection Control and Epidemiology (APIC). To learn more about receiving this resource and joining APIC, visit www.apic.org/ambulatorynewsletter. To learn…

Small tweaks can improve a hospital’s operating room efficiency, boosting communication with physicians, trimming turnover times and leaving patients and families more satisfied with their experience. Here, Robert Friedberg, vice president of operations at Central DuPage Hospital (CDH) in Winfield,…

A recent article in the New England Journal of Medicine [1] has attracted significant attention because of its apparent implications to accountable care organizations. This article references the Medicare Physician Group Practice (PGP) demonstration project that operated from 2005 through…

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