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First-year University of Buffalo (N.Y.) anesthesiology residents Michael Ferrante, MD, and Alexander Heleba, MD, watched a man fall to the floor and not immediately get up upon the residents walking into KeyBank Center in Buffalo.

Leadership is often a distinguishing factor between top-performing organizations and their mediocre-performing counterparts. A Brandon Hall Group's State of Leadership Development 2015 study found many organizations report their leadership development practices are insufficient, according to training magazine.

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