Dr. Cole will be speaking at the Becker’s 16th Annual Future of Spine + The Spine, Orthopedic and Pain Management-Driven ASC Conference. To learn more and register, click here.
Question: What makes a patient’s experience great in an outpatient setting?
Dr. Dustin Cole: Tips and resources include:
• Clear communication between treatment, including surgeons, primary care physicians and supports staff, along with ease of patient access to this information
• Tailored preoperative education and expectation setting
• Postoperative follow up calls to supplement office visits
Q: What tools can surgery centers utilize and adopt to improve a patients experience?
DC: In addition to communication and education, surgery centers can leverage IT solutions to enhance patient communication, access to education resources and care team communications.
More articles on outpatient spine:
Dr. Mark Adams performs Michigan’s 1st coflex procedure in ASC: 4 things to know
Dr. Kingsley Chin completes ACDF procedure in record time: 4 observations
4 trends of spine surgeries performed in hospital outpatient centers vs. ASCs
