Health system contact center staff handle complex, high-emotion patient interactions. However, staff struggle to meet demand, which creates longer wait times and inconsistent patient experiences. With AI, there is a path forward. AI can do more than deflect calls. From…
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New Hampshire was ranked as the best state for healthcare in 2025, according to personal finance website WalletHub. The publication compared all 50 states and Washington, D.C., through 44 metrics across three main categories: healthcare cost, access and outcomes. Each…
Today’s healthcare environment is shaped by volatility: policy shocks, financial whiplash and compressed timelines. The One Big Beautiful Bill Act accelerated that change — underscoring the need for planning tools that are faster, more integrated, and built for dynamic decision-making.…
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CMS is raising the bar on provider directory accuracy. For payers, that means more than quarterly updates — it means demonstrating that your network is real, accessible and audit-ready. Ghost networks remain one of the biggest threats to both member…
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Children’s hospitals face unique challenges in care delivery, as young patients are often unable to articulate symptoms fully, creating barriers for immediate treatment. Traditional adult-centric technologies often underperform in these dynamic environments, leaving potential improvements unrealized. Increasing dependence on inefficient…
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Children’s Hospital of Philadelphia has expanded its pediatric heart care services with a new cardiology clinic in Reading, Pa., according to a July 28 news release by the system. The clinic will operate monthly and offer cardiology evaluations and noninvasive…
UC San Diego Health has opened the McGrath Outpatient Pavilion in San Diego, a $25 million, 250,000-square-foot facility designed to expand access to outpatient, surgical and cancer care, according to a July 28 press release by the system. Located on…
With colorectal cancer cases rising among younger adults, physicians are warning the public about screening guidelines, access to care and persistent disparities. Four gastroenterologists recently weighed in on their concerns with Becker’s. Editor’s note: Responses have been lightly edited for…
Hospitals across the U.S. are ramping up investment in outpatient cardiology investment to meet growing demand, lower costs and expand access to care. Yet, despite this growing investment the speciality, as with healthcare as a whole, is facing an emergent…
Insurers are deploying a growing arsenal of strategies to delay, deny or reduce reimbursements, creating major operational and financial strain for ASCs. Becker’s spoke with two ASC leaders about the most common payer strategies they’re seeing and how the resultant…
