Intermountain, Penn Medicine and Nemours Children’s are leveraging AI to transform contact center operations. The result? Shorter patient wait times, increased new patient visits and greater staff satisfaction. In a recent roundtable, executives from these health systems and more shared…
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Before COVID-19, the opioid epidemic was the nation’s most consequential public health threat. The pandemic has magnified the impact of the opioid crisis on communities as unemployment, homelessness and behavioral health disorder rates soar. Learn how eight organizations across the…
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Learn how we worked with this fully-integrated healthcare system to deliver a whole-person approach to care for its employees and spouses with chronic conditions. Results include: A coordinated experience across conditions for people living with both diabetes and hypertension Multiyear…
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Supply chain inefficiencies cost hospitals $25.7 billion annually. With the right strategies, however, supply chain teams can not only lower supply chain and healthcare costs but also serve as a direct bridge to improved care quality. At the Becker’s Supply…
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Facing frequent no-shows, high staff turnover and resource draining, paper-based processes in patient access, Wayne HealthCare was due for a digital upgrade. Read the case study to learn how using EngageCare self-service technology to transition administrative and financial tasks to…
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Tanner Health System, a billion-dollar health system based in Carrollton, Ga., faced challenges with patient flow, departmental silos, and system-wide inefficiencies, hindering coordination and efficiency. To address these issues, Tanner implemented a healthcare operational improvement framework that combined people, processes…
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Language barriers between patients and staff pose a significant threat to care quality and patient satisfaction, especially for hospitals serving diverse communities. These barriers can lead to care delays, miscommunication and frustration, affecting both patient trust and staff efficiency. This…
Brentwood, Tenn.-based Surgery Partners opened eight de novo facilities in 2024, with 12 facilities in various stages, according to a March 3 earnings call transcribed by Seeking Alpha.
With the U.S. facing a projected shortage of 1,630 gastroenterologists by 2025, healthcare leaders are increasingly focused on recruitment challenges and costs.
Artificial intelligence and surgical robots are at the forefront of conversations surrounding the future of medicine.
