Virtual GI care boosts patient outcomes, access to care: 5 things to know

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A new study shows that more than 92% of patients reported symptom improvement after receiving virtual multidisciplinary GI care, according to a June 1 news release from Oshi Health. 

Published in the Journal of Medical Internet Research, the study represents more than 11,000 patients across every state and Washington, D.C., from April 2021 to August 2025.

Oshi Health is a multidisciplinary gastrointestinal clinic operating in all 50 states. 

Here are four more things to know from the study:

  1. Patients with four or more total appointments reached a 92.4% probability of symptom improvement, compared to 69.6% for those with only two or three appointments.
  2. Engaging with a gastroenterology provider led to an increased utilization of registered dietitian and behavioral health services, which was associated with greater symptom improvement.
  3. The median time to first appointment was six days for virtual care compared to 40-day average wait for in-person GI visits.
  4. The most common diagnoses were disorders of gut-brain interaction, gastroesophageal reflux disease and inflammatory bowel disease. Nearly 70% of patients reported moderate to severe symptoms at baseline, and more than half experienced symptoms five or more days per week. 

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