Here’s what you need to know.
1. Patient names, addresses, dates of birth, Social Security numbers and medical billing information were all taken by a hacker. The data was then encrypted and returned. The hacker is asking for a cash sum to unencrypted the data.
2. UGI notified the affected patients through a letter.
3. There is no evidence the data has been misused.
4. The person had gained access to patient files from a practice UGI acquired in 2014.
5. UGI has made security enhancements to ensure their systems are safe.
6. The center has also established a call center to answer patients questions and concerns about the hack at 844-575-7459. The center is also offering credit monitoring protection through Equifax to the impacted patients.
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