El Paso geriatric/gastroenterology department receives 100 % patient satisfaction: 3 points

The geriatric/gastroenterology department at the Texas-based University Medical Center of El Paso recently received a 100 percent satisfaction rating from its patients.

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Here are three points:

1. The quarterly satisfaction report included patients’ experiences with nurses, doctors and their overall care.

2. This is the first time the department has received a perfect satisfaction rating.

3. Alongside medical care, the geriatric/gastroenterology department includes programs like painting classes and pet therapy, in an effort to make patients feel more comfortable and less anxious.

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