Empty time slots, staffing imbalances and waiting on patients to arrive can lead to lost revenue and affect care quality.
Transportation issues account for 67 percent of patient no-shows, according to Medbridge Transport. ASCs can work with a local transport company to ensure patients make it to the center, reducing no-shows and lost revenue. By reducing no-shows, ASCs can improve patient flow.
Automated reminder systems such as text messaging, advanced scheduling systems and staff policies are things ASCs can invest in to reduce no-shows and boost revenue.
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.