How ASC design can be influenced by communication style — 3 details

Libby Laguata, president of the American Academy of Healthcare Interior Designers, told Healthcare Design magazine the most "dignified" and "efficient" process she experienced after surgery was in an outpatient surgery center.

The key details to know:

1. Ms. Laguata said she had a procedure done at an outpatient surgery center and had an exit interview done in a private consultation room within the center. The privacy made Ms. Laguata feel more comfortable. She said having the ability to have a one-on-one conversation with a physician in a space where other patients can't hear what's being said makes introverts more comfortable.

2. Curtained, cubicle-contained pre-op areas don't make introverts feel comfortable and can make them afraid to speak up due to the lack of privacy, Ms. Laguata said.

3. Extroverts may feel comfortable in spaces that are not contained or private, but may still feel uncomfortable sharing information within earshot of other patients.

More articles on turnarounds:
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