1. In event of layoff or reorganization, be explicit about what the change means and how it affects the health of the team.
2. Keep priorities and requests clear in communication, and remain realistic with deadlines.
3. Keep conflict open. Acknowledge it and resolve it in a supportive fashion.
4. Have zero tolerance, with full leadership support, for gossip and political maneuvering.
5. Keep communication consistent and transparent.
6. In the event of budget cuts, keep a clear message of how everyone can contribute, and help employees understand what it means for the team.
7. In the event of a revenue or customer loss, send a clear message of how the situation will be turned around.
8. Avoid burnout. Build culture to be sustainable with managed workloads.
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