Pinnacle Billing Operations Director Bethany Bueno shared the following tips for improving your ASC’s bottom line:
1. The starting point. Begin with looking at the possible errors made by schedulers and insurance verification personnel, such as inaccurate data entry. To decrease errors when the billing office submits a claim, develop a scheduling checklist with guidelines on what information schedulers should collect.
2. Patient benefit monitoring. Schedulers and insurance verification personnel must also be familiar with patient benefits such as deductibles, copayments and coinsurance. Automate the process by integrating the clearinghouse.
3. Denial tracking. Using denial tracking to determine areas of improvement for coders and surgeons can improve the accuracy, efficiency and effectiveness of the verification and scheduling team.
4. Workflow improvement. Double checking critical information improves the ASC revenue cycle by reducing billing delays and denials.
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At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.