3 ways ASCs can boost staff satisfaction

Quality improves when physicians, patients and their families are satisfied with ASC procedures, according to Lakewood, Colo.-based Pinnacle III.

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Here are three ways ASCs can boost staff satisfaction:

1. Holding monthly birthday celebrations is a thoughtful gesture that increases employee engagement and satisfaction.

2. Recognizing employees through written notes shows staff their hard work is appreciated.

3. Keeping birthday events and employee recognition consistent is key to keeping employees satisfied. If events are inconsistent, staff may be disappointed and lose morale.

More articles on turnarounds:
Viewpoint: Site-neutral payments may not benefit ASCs as much as expected
3 changes for ASC leaders to watch in the next 10 years
Temple Surgery Center shutters after Little River Healthcare files for bankruptcy

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

Register to Attend Webinar

Is ambulatory care healthcare’s big margin engine? 4 leaders weigh in

Wednesday, July 29
1:00 PM - 2:00 PM CDT

Presenters: Joe Ganley, athenahealthJeffrey Flynn, CASC, Gramercy Surgery CenterBryan Tsao, Access Center, Loma Linda University HealthJason Zepeda, Northridge Hospital Medical Center, CommonSpirit HealthGreg DeConciliis, PA-C, CASC, Boston Out­Patient Surgical Suites

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