Here’s what you should know:
1. Refine patient-provider communication. Nurses should work time into their care routine to try and connect with a patient. Fear can cause patients to retain important information and that’s why it’s quintessential for a nurse to connect with their patients.
2. Practice good teamwork. The perception of teamwork among nurses directly impacts patient satisfaction scores. When a patient perceives they’re being cared for by a team, it increases satisfaction with the care they receive.
3. Provide proper nurse staffing levels. Low staffing levels will hinder patient communication. Ensuring a unit is properly staffed allows nurses time to make personal patient connections.
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