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Study: Failures in Patient-Centered Care Cause Most Complaints

The majority of patient complaints about a hospital’s radiology department described a lack of patient-centered care, according to a study in the Journal of the American College of Radiology.

Sabrina Rodak

Wednesday, July 3rd, 2013

Researchers examined radiology-related patient complaints received by Massachusetts General Hospital’s Office of Patient Advocacy from April 1999 to December 2010.

Click here to read the full story on patients’ radiology-related complaints in Becker’s Hospital Review.

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