Patients, physicians at outpatient clinics dissatisfied with EHRs: 3 key study facts

New research published in the Journal of the American Medical Informatics Association found EHRs left both patients and physicians unsatisfied in outpatient settings.

Researchers collected data from four surveys given to physicians, mid-level providers and non-clinical staff when EHRs were implemented at outpatient OB/GYN practices.

Here are the details to know:

1. Physicians at outpatient OB/GYN practices were less satisfied with EHRs when they affected work processes.

2. Patient satisfaction dropped during EHR installation and didn't increase after implementation.

3. Outpatient OB/GYN providers were more satisfied with their access to information from the perinatal triage unit.

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