The guide includes recommendations on:
• Use of language in public reports
• Presentation of data scores
• Descriptions of individual measures
These recommendations were drafted by health literacy and language experts to improve communications between healthcare providers and patients on the quality of healthcare services.
Access the guide on how to communicate ambulatory quality performance for use in your facility.
Note: View our database providing 150 reports that link to free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.
Related Articles on Health Literacy:
Patient Safety Tool: PowerPoint Education on Plain Language
Patient Education Tool: AHRQ “Be More Involved in Your Healthcare” Brochure
Patient Safety Tool: “Words to Watch” Fact Sheet to Improve Health Literacy
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