Patient Safety Tool: Iowa Health System's Teach-Back Toolkit

Des Moines-based Iowa Health System offers a free Always Use Teach-back! toolkit to help healthcare providers assess patients' understanding of medical instructions.

The toolkit was developed by the IHS Center for Clinical Transformation, Health Literacy Iowa and Des Moines University, and is supported by a grant from the Picker Institute.



The toolkit is an online resource to help improve health literacy by teaching healthcare providers to have patients or family members repeat back in their own words instructions for improving or maintaining their health. The toolkit includes an interactive learning module, coaching, readings resources and videos. The goal is to engage patients in their care and avoid misunderstandings that can lead to adverse health outcomes for patients and high healthcare costs.

Download the teach-back toolkit for use in your own facility.

Note: View our database providing more than 400 reports that link to free downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.

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