Patient Safety Tool: Communication Climate Assessment Tool

The American Medical Association offers a free communication climate assessment tool to help healthcare organizations evaluate and improve communications and better serve a diverse patient population.

The C-CAT includes surveys to gauge how effective and patient-centered communication is among staff members, to adult and pediatric patients (also available in Spanish) as well as among leadership.

Download the surveys (PDF) for use in your facility.

Note: View our database providing 150 reports that link to free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.

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