Patient Safety Tool: CAHPS Improvement Guide for Improving the Patient Experience

The Agency for Healthcare Research and Quality developed a resource intended to help healthcare providers improve the patient experience.

The CAHPS Improvement Guide includes sections on the importance of improving the patient experience; an analysis of CAHPS results; quality improvement steps; published interventions and more.

Access the CAHPS Improvement Guide for use in your facility.

Note: View our database providing 150 reports that link to free, downloadable and adaptable tools for use in surgery centers, hospitals and other organizations by clicking here.

Related Articles on Patient Satisfaction:

HealthGrades: Communication Key to Patient Satisfaction, Safety

Patient Safety Tool: Patient Experience Toolkit From Kansas City Quality Improvement Consortium

8 Tools and Resources for Boosting Patient Satisfaction

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