A new study in The Joint Commission Journal on Quality and Patient Safety showed how advancing patient reported outcomes increased patient-centered care.
Here are the key details:
1. The program outlined in the study had a clinical leader, teams and measures addressing what to do if a patient doesn't improve as expected; training for providers and staff and monitoring PRO use.
2. The set goal for each PRO measure completed was 80 percent, with the overall combined completion rate being 75 percent.
3. "Achieving patient-centered care requires that healthcare systems address patients' health-related quality of life and emotional well-being, as well as their physical health," said the study authors in an editorial accompanying the study. "Although clinical measures and metrics are well ingrained in healthcare delivery, the same is not true for systematic approaches to integrating the patient's voice into care delivery and documentation."
Click here to read the full study.
