N.H.'s Cheshire Medical Center Settles Lawsuit; Will Provide Interpreters For Deaf Patients

Cheshire Medical Center/Dartmouth-Hitchcock Keene (N.H.) has agreed to pay a $25,000 federal fine and take steps to improve healthcare for deaf patients, according to a Keene Sentinel report.

The settlement resolves allegations brought forth by Laura Waldren, a deaf patient who sought care at the hospital. Her lawsuit against the hospital alleges that, on three separate occasions, the hospital failed to provide a sign-language interpreter.


Sign up for our FREE E-Weekly for more coverage like this sent to your inbox!

Hospital providers once had to rely on a faulty video interpretation system. Other times, physicians relied on Ms. Waldren's mother, who is not a trained sign-language interpreter, to communicate with her.

As part of the settlement, the hospital is required to establish a proper program for deaf patients within 90 days.

Related Articles on Health Disparities:

Johns Hopkins Receives $10M for New Institute for Patient Safety and Quality
AHRQ Releases National Healthcare Quality and Disparities Report
Joint Commission, HHS Release Video to Improve Language Access in Healthcare

Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.


Patient Safety Tools & Resources Database

Featured Webinars

Featured Whitepapers

Featured Podcast