Communication distractions derail patient handoffs in ASCs: 7 key notes

Communication errors are a key factor in what can commonly derail patient handoffs in the ASC, according to investigators at the Cooper Medical School of Rowan University in Camden, N.J.

Advertisement

Here are seven key notes, according to the report:

1. Researchers collected audio recordings from 80 ASC handoffs over a six-week period.

2. Distractions and secondary task activity was documented from the audio recordings, and the handoffs were timed for completion of patient care and information exchange.

3. Forty percent of handoffs were associated with communication distraction.

4. Information exchange times were significantly longer in the presence of distractions: 2.3 minutes as opposed to 1.5 minutes.

5. Handoffs with communication distractors were rated lower in overall quality.

6. Nineteen percent of instances saw monitors and equipment to be the most common distractors.

7. Direct patient care, transient staff and patient communication were the next most common distractors, at 16 percent each.

More articles on infection control & quality:
Gov. Rick Scott signs bill expanding vaccines at neighborhood pharmacies — 5 things to know
Extreme weather may increase salmonella infections: 6 things to know
Dr. Sanjay Saint receives Distinguished Scientist Award from APIC — 5 notes

At the Becker’s 32nd Annual Meeting: The Business and Operations of ASCs, taking place October 29-31 in Chicago, ASC leaders, surgeons and healthcare executives will explore strategies to drive growth, enhance operational performance, navigate reimbursement challenges and prepare for the future of ambulatory surgery. Apply for complimentary registration now.

Advertisement

Next Up in Uncategorized

Advertisement

Comments are closed.