Anonymous observers, reward programs & more: How Mount Sinai increased hand hygiene compliance by 20%

New York City-based Mount Sinai Health System told The Joint Commission how staff improved hand hygiene compliance by 20 percent.

The key details to know:

1. Mount Sinai used The Joint Commission Center for Transforming Healthcare's Targeted Solutions Tool for Hand Hygiene to track compliance monthly and bolster improvement efforts.

2. Hand hygiene compliance increased from an average of 69 percent in 2015 to 89 percent in 2018 through the use of trained anonymous observers, hand hygiene dashboards, reward programs and meetings.

3. Additionally, the system saw a 59 percent decrease in hospital-acquired infections between 2015 and 2018.

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