According to Robin Lacine, the executive director of business development at MedHQ, providers can improve efficiency and reduce cost by using expert HR, payroll and accounting services that also specialize in the medical industry. Such specialists already have an understanding of the unique accreditation and compliance issues, industry standards and potential areas of risk commonly confronted by ASCs.
In HR, it’s important to maintain a healthy balance between serving the company and serving the employees. John Merski, the executive director of HR services at MedHQ, says that favoring one over the other may result in ineffective service to both “clients.” In addition, HR should bolster rather than burden managers and employees. As Mr. Merski says, “You know HR is good when you don’t know it’s there.”
Many people view administrative services as an expensive necessary evil — barely necessary at that. But in order for any organization to succeed, the bills need to be paid, the money collected, the performance tabulated and recommendations for improvement implemented. Administrative services, good administrative services, can help to identify and capture real savings in addition to the blocking and tackling any organization needs every day.
Another mistake an organization can make is to neglect any of these areas or to think of them only as cost centers. In fact, business office best practices that result in a well-functioning workforce can be the best source of improved productivity and profits.
Learn more about MedHQ.
