Being an ASC administrator is about more than managing workers and patients on the day-to-day. It also involves juggling several other key tasks at a practice that other employees are unaware of.
Emily Spooner, CEO of South Florida Same Day Surgery Center in Pompano Beach, told Becker's some of the key things she wishes her coworkers understood about her job.
Question: What do you wish your coworkers knew about your job?
Emily Spooner: That is a good question, although tough. I think there are some employees that understand the amount of pressure that comes with being an administrator of a surgery center. The pressure of maintaining patient safety at all times, whether that is infection control or a backup generator that will function if an emergency power outage arises. Administrators are always juggling so many hats. It is difficult to remember that we must maintain profitability while each patient is special, has their own health history and that it is my responsibility, ultimately, to provide the best possible outcome for the patient. We must keep the surgeons happy, the company profitable, the employees engaged and the patients safe.